AI audit & advice
Review your needs and the potential uses of AI. Identify opportunities to explore and the precautions that suit your organisation.
Bring your IT and telecom needs together with MYCIO. One point of contact for your equipment, services and artificial intelligence support.
A local partner. One point of contact. A complete view.

Identify how your teams work and what they need.
Explore AI agents and integrate them into your environment.
Train your people, set clear guidelines and stay in control.
Understand the possibilities, choose the right use cases and support your teams: a practical path to AI, grounded in your business.

Understanding your use cases, training your people and supporting you over time: we connect technology with your everyday work.
Let’s discuss your use cases ↗Review your needs and the potential uses of AI. Identify opportunities to explore and the precautions that suit your organisation.
Explore how AI agents can support your tasks and processes, with a defined scope and a clear role for human validation.
Help your people get to grips with the tools. Structure your usage guidelines and address AI policy and AI Act considerations.
Support, IT equipment, Microsoft 365, website creation, domain names, hosting, cybersecurity, backups, networks, internet and telephony: bring your needs together with MYCIO. Our team understands your environment and supports you day to day, with a consistent view of your services.
Helpdesk, remote assistance and on-site support. Installation, maintenance and management of your Mac and PC equipment.
Website creation, domain names, web hosting and business email. Microsoft 365, Exchange, Teams, SharePoint and OneDrive: bring your online presence and collaboration tools together with one point of contact.
Security audits, endpoint protection, password management and two-factor authentication. Backups, firewalls and VPNs.
Fibre, VDSL and mobile backup solutions, subject to availability. Networks, Wi-Fi and servers: infrastructure that is organised and maintained.
Fixed and mobile telephony operator, VoIP and 3CX solutions. SIM, eSIM and communications tailored to your team.
Buy your PCs, Macs, monitors, servers, network equipment, phones and accessories through MYCIO. Advice, supply and support to help your IT environment evolve.
Explore our IT hardware ↗OUR PARTNER BRANDS
We work with these brands and partners to build solutions that suit your environment: software, cloud, security, networks and equipment.
Projects from our everyday work: understanding the need, delivering the solution and making work easier for teams.

An organisation wanted to improve its document management and make team collaboration easier.
A complete migration of data from Dropbox to Microsoft 365.
A centralised platform, simpler document management and real-time collaboration tools.
Read the client story ↗
Disorganised cabling was making maintenance more complex for an organisation.
Reorganising the entire network rack to simplify management and technical work.
Better organised infrastructure and easier future maintenance.
Read the client story ↗

As equipment was added, cables had accumulated and become tangled. Tracing a connection or accessing equipment became difficult, especially when a quick intervention was needed.
Tidying the IT cabinet, reorganising the cabling and bundling connections to clear access to equipment and make the installation easier to understand.
A clearer rack, more accessible equipment and an installation that is easier to maintain and develop. Both photos show the same installation before and after our intervention.
Let’s talk about your infrastructure ↗
“His ability to organise, secure and streamline IT is quite impressive.”
In 2022, we restructured our business in the medical sector into two companies and turned to Kevin Goffart, as he was already looking after our telephony.
From the outset, he was an excellent point of contact, proposing the right solutions and the best technical options to simplify and organise our many tasks. He offered solutions to all our problems, along with ongoing support that eased the workload of our administrative team.
His ability to organise, secure and streamline IT is quite impressive.
We can call him whenever we need to. The helpdesk is very efficient, enabling our problems to be resolved within the hour or on the same day. Having this kind of service today is a luxury that should not be underestimated.
What’s more, the team he has brought together at MYCIO is, like Kevin Goffart himself, very dedicated and personable, with meeting our needs as their sole priority.

“Our law firm is very happy to be able to rely on the Mycio team. Proactive, competent, available and pleasant to work with — exactly what a small business like ours was looking for.”
Criminal law firm
“Our law firm is very happy to be able to rely on the Mycio team. Proactive, competent, available and pleasant to work with — exactly what a small business like ours was looking for.”

“A crisis turned into an opportunity thanks to a responsive and available team!”
Vincent CordierAccounting firm
Better than a long speech: an example
Our server failed on a Tuesday afternoon. It was a critical situation, as our accounting firm had largely come to a standstill.
Faced with this emergency, Kevin and his team sprang into action immediately.
That very evening, every effort was made to provide us with a temporary recovery solution for Wednesday morning.
Jean-Louis devoted much of his night to making sure we could restart when the office opened.
Our firm took this incident as an opportunity to rethink our IT infrastructure with Mycio, and we decided to migrate entirely to the cloud.
On Thursday and Friday of that same week, Mycio carried out the transition.
A “crisis” turned into an opportunity thanks to a responsive and available team!

“We often feel as though we are working with colleagues rather than an external service provider.”
Marco PasettiInternational NGO · Rare diseases
“For an NGO like Rare Diseases International, it is essential to work with partners who share our values: trust, commitment, kindness and a sense of collective purpose.
That is exactly what we have found with MYCIO. Beyond their professionalism, availability and responsiveness, it is above all their human approach that makes all the difference.
We often feel as though we are working with colleagues rather than an external service provider. And for us, that is priceless!
A collaboration that is as effective as it is enjoyable.”

“A reliable and responsive IT partner”
Joël BeeckmanShutters, sun protection and garage doors
A reliable and responsive IT partner
We are a small business in the construction sector. For the past year, we have entrusted Mycio with managing our entire IT environment, and we are fully satisfied.
In our line of work, between the office and building sites, we cannot afford to be held up by an IT problem. The owner is very receptive, explains things clearly and remains available when we need him. They also advise us on developing our tools and strengthening our security.
We recommend Mycio without hesitation to any company, and especially to construction businesses, looking for an IT partner they can trust.

“Their kindness, availability, willingness to listen and consistently sound advice make all the difference.”
Stéphanie DonnezRiad in Marrakech
The MyCio team supports us every day with managing our communications, sharing information between our two teams based in two different countries, and managing our website.
Beyond their professional expertise, it is a real pleasure to work with them. Their kindness, availability, willingness to listen and consistently sound advice make all the difference.
A big thank you to the entire team for your support and professionalism!
Three IT support options, to suit your needs and projects.
A monthly package for the overall, proactive management of your IT equipment.
Prepaid hours for installation, maintenance, migration and troubleshooting.
An analysis of your needs and a tailored quote for your IT projects.
A look at our support for an events agency.
Discover how unified communications can help.
Practical approaches and tools to support your people.
We are passionate about helping our clients move forward with IT. Our team takes care of your working environment so you can focus on your business with confidence.
Let’s get to know each other ↗
Need help? Contact our team by email, phone, website chat or WhatsApp message at +32 2 899 67 67. Website chat is available during opening hours.
Email the helpdesk ↗Call +32 2 899 67 67 ↗Message support on WhatsApp ↗1. Contact MYCIO support and describe your request.
2. When our team asks you to, open the MYCIO module below, then follow the technician’s instructions to authorise the session.
3. On Mac, allow Screen Recording and Accessibility permissions if needed. Close the module when the session is over.
Share connection details only with our team as part of your support request. Never send your personal passwords by email. Support is provided under the terms of your contract.
An IT need, a question about AI or a project to develop? Let’s talk about your daily work and priorities.

IT peace of mind. AI that works for you.